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Black Sheep Arts

Shop Policies

PAYMENT:

Secure payments are made via credit card or PayPal. Appropriate sales tax will be added to your order during checkout.

CUSTOM ORDERS:

A non-refundable deposit will be required before any work begins. There is always a chance that the subject will be compromised during the electroforming process. In the event that your order cannot be completed due to an error on my part, your deposit will be returned in full. 
Balance is to be paid upon completion, before the finished product is shipped. If the balance is not paid within 7 days of completion, the deposit will be forfeited. Once the deposit is forfeited, Black Sheep Arts reserves the rights to sell the finished piece on the online store. If you still wish to purchase it, you may do so from the store at full price.


SHIPPING:

Shipping is flat rate $5 for US and $20 internationalAll items are shipped first class via United States Postal Service. Tracking information is available for all orders and will be included in the confirmation email you will receive once your package has shipped.

You may upgrade to Priority Shipping with added insurance by visiting the "Extras" category and adding it to your cart.

Black Sheep Arts is not responsible for stolen/lost merchandise or any merchandise mishandled by the USPS.

A refund will not be issued if the packages are stolen, lost, mishandled by USPS or unclaimed by the customer. If, for any reason, the USPS claims the package is undeliverable or unclaimed and is returned back to me, a refund will not be issued. In such a case, the customer can request a re-shipment at an additional shipping fee.

Again, once your package has been shipped, tracking and updates can be viewed through the USPS tracking number you are provided via email.

 

REPAIRS:

Wear and tear happens. If possible, items from Black Sheep Arts can be repaired and may or may not result in an additional fee, which may include a shipping fee or a labor cost, depending on the location and type of problem.

 

ALL SALES ARE FINAL.

 

ONCE AN ORDER IS PLACED, I WILL ASSUME YOU HAVE READ AND AGREE TO ALL OF BLACK SHEEP ARTS’ SHOP POLICIES.